1. Delivery Method
All items available at thoresauna.com consist of digital design files and blueprints. Because these are purely virtual products, no physical shipping fees apply and no physical packages will be mailed out.

2. Delivery Time
Your files become accessible right away. As soon as your payment is successfully confirmed, an email containing your personal download link will be dispatched to you automatically.

3. Download Assistance
Should you run into any trouble downloading your purchased files, our support team is ready to help. Reach out to us anytime at info@thoresauna.com.

4. Return & Refund Policy
Given that our offerings are digital goods, they are considered consumed and "used" the moment they are downloaded or opened. Consequently, all sales across thoresauna.com are final, and we cannot offer refunds, returns, or exchanges once the download process has initiated.